If you make a booking with us, a
binding contract will come into existence when we issue and send you a confirmation
– normally by e-mail and then an Invoice.
This contract is governed by the law of England and Wales and the jurisdiction of the English and Welsh Courts. The contract
is made with the person named on the Invoice (“the Client” or “you”), who
must be over 18, and who is deemed responsible for informing all members of
the party about all matters relating to the holiday.
Bookings will be confirmed on
receipt of the appropriate deposit payment.
The Invoice will detail the total cost of the accommodation, the
deposit due, the security deposit due and payment due dates.
The final payment must be paid six
weeks before arrival at the villa.
If it is not paid on time we reserve the right to cancel the
booking, retain the deposit and apply cancellation charges as described
Our prices are in pounds sterling
but we are willing to accept payment in Euro – the price will be computed
at the time of booking based on normal market exchange rates.
Any cancellation must be notified
to us in writing (this includes e-mail) by the person who has contracted
the holiday. If such notification is received more than 42 days before the
holiday commencement date, only the deposit will be retained by us.
Otherwise, the following charges apply: 21-41 days before, 50%; 15-20 days
before, 75%; 14 days or less, 100%.
Please note that we strongly
recommend that all members of the holiday party obtain appropriate travel
and personal insurance cover.
Force majeure: it may in extremis
be necessary for us to cancel the accommodation due to circumstances
outside our control, for example fire, flood or natural disasters. In such an event we will provide a full
refund of all monies paid. In no circumstances will we be held
responsible for loss or cost associated with such
If the client wishes to alter or
amend the period or dates of the booking, we will do our best to comply
with the request. If we are unable
to comply with such a request and you need to cancel, the cancellation
clause above will apply.
Under no circumstances may more
than the maximum number of persons (including children) as stated in the
property description occupy a property, except by prior written agreement
with us. Failure to observe this condition is deemed to constitute a
cancellation of the booking by the client and we reserve the right to
refuse admittance or terminate the booking and apply the appropriate
cancellation charges. No pets are
allowed at the property.
The client is responsible for any
property occupied and is expected to take reasonable care of it and to
leave it in a clean and tidy condition. Any damages are the responsibility
of the client, and their cost shall be refundable on demand.
A security deposit of £500 is
required. We reserve the right to
deduct any related charges from this deposit if items are broken or need to
be replaced, or if the property is left in an unreasonable state and extra
cleaning is necessary. Otherwise the
deposit is refunded in full three weeks after the holiday. Clients are
kindly requested to replace breakages prior to departure. If the cost
any damage is in excess of this deposit, the party leader will be
responsible for making good the shortfall together with any costs of
While personal insurance for
accident, illness and injury is highly recommended, European Union
nationals please note that national health service is provided to them free
of charge in Spain . They should bring with them
an "E111" form to be able to legally claim this service. In the UK this form is available from Post Offices.
whilst on holiday
In the event that the client has a
problem whilst in the property, he or she should contact our managing
agent, Sharon Cossens
Tel: +34 639610740 (Spain).
We cannot be held liable to accept
responsibility for death, bodily injury or illness whilst in the
contract is governed by the law of England and Wales and the jurisdiction of the English and Welsh Courts.
the authority orally to vary these terms and conditions or enter into any
verbal agreements with the client